April 24, 2020: COVID-19 Update
April 24, 2020
Thank you for your continued support and patience as this situation evolves. The following changes are currently in place to serve you more efficiently:
Our website will be open for orders as processing capacity allows.
If you find our website closed, please check back the next day.
Select immune items will have a limited quantity per customer.
Some products/categories will be temporarily unavailable.
Please expect Canada Post shipping delays.
We promise these are short-term changes, and commit to supporting our community during these uncertain times.
April 4, 2020
To our Valued Customers,
This is a challenging time, as many of us are affected by the impact of COVID-19.
We encourage you to take good care of yourself and your loved ones. Keep your immune system strong by eating healthy foods, exercising, and minimizing stress.
WEBSITE TEMPORARILY CLOSED / ORDER DELAYS
At this time, we’re seeing an unprecedented spike in order volume, especially for our immunity products. We’re doing everything we can to make sure your orders are processed and shipped in a safe and timely manner, while keeping staff well-being and health a top priority. If you notice our website is closed, we invite you to try again the next day.
If you have already placed an order with us, it is being processed. Please expect processing and shipping delays.
Steps we’ve taken this week to keep our facility safe and hygienic:
All administrative staff will be working from home as long as necessary.
We’re proud of our high standards for health and safety, and continue to increase our measures for sanitation and cleanliness as the situation evolves.
Our manufacturing and shipping staff will be taking extra measures to maintain optimal health, and stay home if they feel unwell.
COVID-19 PREVENTION / TREATMENT:
We promote a holistic approach to health and immunity and caution against relying on herbs alone to prevent or treat Coronavirus.
If you show symptoms of COVID-19, please follow the advice of public health experts. Seek professional medical help if you have concerning symptoms.
We will continue to update you on any changes. Thank you for your patience, and stay well!
From our family to yours,
-The Harmonic Arts Team